Disclaimer
By visiting our website, you agree to disclose that you are 18 years old or above the
minimum legal age for lawfully purchasing alcohol in the country, state, province or
territory from which you are viewing this website. If you are under the minimum legal
age specified above, please leave this website now.
The information contained in this website is for general information purposes only.
The information is provided by winesandspirits.mu, a property of Chue Wing & Co
Ltd, trading as ABC Foods. While we endeavour to keep the information up to date
and correct, we make no representations or warranties of any kind, express or
implied, about the completeness, accuracy, reliability, suitability or availability with
respect to the website or the information, products, services, or related graphics
contained on the website for any purpose. Any reliance you place on such
information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage, including without limitation,
indirect or consequential loss or damage, or any loss or damage whatsoever arising
from loss of data or profits arising out of, or in connection with, the use of this
website. Every effort is made to keep the website up and running smoothly. However,
Chue Wing & Co Ltd, trading as ABC Foods, takes no responsibility for, and will not
be liable for, the website being temporarily unavailable due to technical issues
beyond our control.
Delivery & Return Policy
- Delivery Policy
1.1 Once the Customer places an online order, Chue Wing & Co, trading as ABC
Foods, commits to deliver the order within 1 to 3 business days
Delivery days are from Monday to Friday as per following:
Monday to Friday : 09h00 – 17h00
Saturdays, Sundays & Public Holidays : No Deliveries
A delivery fee of Rs 2500.00 will be charged for every order.
1.2 Should the product be out of stock Chue Wing & Co Ltd, trading as ABC Foods,
will immediately inform the customer by email or telephone and a full refund will be
granted on the out of stock item should Chue Wing & Co Ltd, trading as ABC Foods,
be in possession of the payment.
1.3. The Customer understands that delivery of the ordered items shall occur only at
locations within the Mauritian territory limits excluding Rodrigues and other Outer
Islands.
1.4. To ensure safe delivery, the Customer must properly fill the delivery address, the
mobile number and any specific instructions in the fields provided online.
1.5. Chue Wing & Co Ltd, trading as ABC Foods, Delivery Team will contact the
Customer directly to notify him when the delivery of his order shall take place.
1.6. For product(s) ordered that need to be delivered by external partners or
suppliers, Chue Wing & Co Ltd, trading as ABC Foods, shall request the full payment
of the order prior to the delivery being done by the external partner or supplier.
1.7. Chue Wing & Co Ltd, trading as ABC Foods, commits to deliver the order and
available items within 3 Business Days (excluding weekends and public holidays).
Should Chue Wing & Co Ltd, trading as ABC Foods, not be in a position to deliver
the Customer’s orders within the given time-frame (for e.g in case of any force
majeure), Chue Wing & Co Ltd, trading as ABC Foods, Delivery Team shall contact
the Customer immediately & notify him when the delivery of his order shall take
place.
1.8. In the event that the Customer notices a change in his availability with respect to
receiving his ordered products, he must call Chue Wing & Co, trading as ABC
Foods, on +230 406 2100 to notify the Delivery Team as soon as he reasonably can.
1.9. The Customer needs to present his identification document (National ID or
Passport) to the Chue Wing & Co Ltd, trading as ABC Foods, Delivery Staff before
accepting the delivery.
1.10. The Customer must ensure and check that the product delivered is the right
one. A sales invoice indicating the amount paid by the Customer will also be
provided to him upon delivery.
1.11. The Customer will have to sign a Delivery Note acknowledging delivery of the
products and need to check and ensure that his products are delivered sealed. For
any issue regarding the delivered product, the Customer will have to inform Chue
Wing & Co Ltd, trading as ABC Foods, on +230 406 2100.
1.13. Once a product has been delivered to a customer Chue Wing & Co Ltd, trading
as ABC Foods, will not grant any refund. So it is the responsibility of the customer to
ensure that the product is in good condition and meets his or her expectation at the
moment of delivery as no refund or exchange will be allowed once delivery has been
done.
1.14. Once delivery has been made, we will not be liable for any breakages,
nonconformity or shortages of the products ordered.
2. Returns Policy
2.1. Returns may be considered upon delivery by Chue Wing & Co Ltd, trading as
ABC Foods, and subject to the following conditions:
– If the Customer notes that the delivery box is damaged at the time of delivery.
– If there is a mismatch between the product ordered and the delivered one.
For the conditions mentioned above:
– The Customer must not accept delivery and must immediately return the
product(s) to the Chue Wing & Co Ltd, trading as ABC Foods, Delivery Staff.
– The Customer understands that the second delivery depends on stock availability,
and where stock is available, the product will be delivered to the Customer within 3
Business Day.
2.2. After delivery, the Customer must notify Chue Wing & Co Ltd, trading as ABC
Foods, as soon as reasonably possible once he becomes aware of any defect in the
operation of a product by calling on +230 406 2100. Any request for return will be
considered solely based on the warranty conditions attached to the product including
the following conditions:
– The Customer must present the Sales Invoice, and/or the Transaction Receipt and
identification details (National ID or Passport).
2.3. Goods once sold are not exchangeable and non-refundable.
Terms & Conditions
COPYRIGHT NOTICE
All content published on this website is the copyright of Chue Wing & Co Ltd, trading
as ABC Foods (hereinafter referred to as the ‘Company’). The Company also claims
the database right in respect of this website. All rights are reserved.
Any material from this website may not be reproduced, distributed or transmitted to
any other person or incorporated in any way into another document or other form
without the prior written permission of the Company.
CONTENT OF THIS WEBSITE
Information on this website is given by the Company in good faith and has been
taken from sources believed to be reliable. We make no representations that the
information contained on this website is accurate, complete or fair and no reliance
should be placed on it for any purpose whatsoever. The information contained herein
is not intended to serve as financial or other advice. Nothing on this site is to be
construed as an invitation or inducement to trade in the securities of the Company, or
any other company. The Company shall not be liable to any person or company for
use or reliance of any inaccurate information or opinions contained herein. The
Company does not make any representation regarding any other websites which
may be accessed through this website and accordingly accepts no responsibility for
the content or use of such websites or information contained therein. The Company
shall not be liable to any party for any form of loss or damage incurred as a result of
any use or reliance on any information contained on such a website or any websites
which can be accessed through this website.
GENERAL TERMS AND CONDITIONS FOR USE OF THIS WEBSITE
This site is provided by the Company, a public company limited by shares,
incorporated under the laws of Mauritius, bearing Business Registration Number:
C07000802, having its registered office address at Trianon Avenue, Trianon
, and having its principal place of business at ABC Foods, Trianon
Avenue, Trianon, Quatre Bornes,Mauritius.
All references to ‘our’, ‘us’ or ‘we’ are references to the Company, its
subsidiaries and associates.
By entering this website you agree to the following terms and conditions (‘terms’), the
Privacy Statement and the copyright and content notices set out above.
IF YOU DO NOT ACCEPT THESE TERMS, PLEASE LEAVE THIS WEBSITE NOW.
MINIMUM AGE
This website is not intended to be accessed if you are under 18 years old or below
the minimum legal age for lawfully purchasing alcohol in the country, state, province
or territory from which you are viewing this website.
If you are under the minimum legal age specified above, please leave this website
now.
CONTENT DISCLAIMER
Your use of this website (including downloading material or links to other websites)
and your use and reliance on content published on this website are at your own risk.
To the extent permitted by applicable law, we expressly exclude any representations,
conditions, terms or warranties regarding merchantability, satisfactory quality, fitness
for purpose or reasonable care and skill which might otherwise be implied or
incorporated into these terms, whether by statute, law or otherwise.
Except where it is expressly stated to the contrary, we do not represent or warrant:
(a) the accuracy or completeness of the material published on this website;
(b) the availability of this website or its operation without error or interruption;
(c) the compatibility of this website with your computer system and software; or
(d) that this website is free from infection in the nature of a virus.
PRIVACY
We recommend that you read our Privacy Statement to learn about the personal
information we collect on this site, and how we use it.
LIMITATION OF OUR LIABILITY
You use this website at your own risk. We shall not be liable for any loss or damage
incurred by you, of whatever kind, which may have been caused by your use or
attempted use of this website or any content published on it. This limitation does not
apply to any death or personal injury caused by our negligence or to any liability
arising as a result of our fraud.
INTELLECTUAL PROPERTY
All intellectual property rights in the content of this website (including without
limitation copyright, database right, trademarks, images and logos) are either owned
by us or are used by us under licence, and are reserved to us. You acquire no rights
in the content of this website except the limited right to use the website in
accordance with these terms.
USE OF THIS WEBSITE
You are welcome to use this website in accordance with these terms and you may
not:
(a) link this website to any other website, or frame any part of this website, without
our prior agreement;
(b) hack this website, use this website to transmit computer viruses or use this
website for any illegal purposes; or
(c) misrepresent or amend content that you copy from this website or use such
content without publishing the copyright and other proprietary notices we use in
connection with such content, in the same manner and form as used on this website.
If you are in breach of these terms we may suspend or block your access to this
website.
COOKIES
We use cookies to verify your account and determine when you're logged in so we
can make it easier for you to access our site and show you the appropriate
experience and features. Cookies also help us remember your browser so you do
not have to keep logging and so you can more easily log into our site Security. They
are also used to help keep one’s account and data safe and secure. Furthermore,
Cookies can help users identify and impose additional security measures when
someone may be attempting to access their account without authorization.
Information is also stored via cookies, allowing users to recover their account in the
event they have forgotten their password or require additional authentication if they
tell us their account has been hacked. Cookies help users fight spam and phishing
attacks by enabling them to identify computers that are used to create large numbers
of fake accounts.
CONSENT TO COOKIES
In most cases we will need your consent in order to use cookies on this Website.
The exception is where the cookies are strictly necessary in order for us to provide
you with a service you have requested, or essential to the inherent functionality of
the Website.
Upon your first visit to our Website, you will see a notification banner on the page
notifying you about our use of cookies. By continuing to use this Website without
changing your settings, you agree to receive all cookies and other data tracking
tools. On the other hand, if you do not wish to accept the use of these cookies, you
can modify your cookie setting at any time.
REGISTRATION
If you want to place an order with us, you will first need to sign up on our website. By
signing up with us, you are confirming that: You agree to all the terms and conditions
of our website. A registered account with us can only be in the name of one person
at a time. Please keep your personal details accurate and updated. You are
responsible for all activities and orders placed under your registered account. You
may deregister with us at any time by contacting our Customer Service on the +230
406 2100. If you believe that a third party has hacked into or otherwise tampered
with your registered account, please contact our Customer Service immediately,
failing which we will not be liable for any loss, damage and/or prejudice suffered as a
result of such hacking, tampering or otherwise
PRICES
Our products are sold at the price advertised on the website at the time of your order.
We reserve the right to change the prices at any time, prior to the confirmation of
your order, without notice. All prices are VAT inclusive applicable at the time of your
order.
OFFERS & PROMOTION
We reserve the right to withdraw or vary our offers and promotions at any time, prior
to the confirmation of your order, without notice. Kindly note that photographs are
only here to guide you on your purchase. They do not form part of the sale’s
contract. While ordering, make sure you review the products’ description. Offers and
promotions may vary at any time, prior to the confirmation of your order, without
notice.
PAYMENT BY BANK TRANSFER
Bank Transfer payment is provided by your bank itself. When you select this
payment method on the site, you are given an account number and merchant name.
You are also asked to put your order reference in the Remark field. Failure to put the
correct order reference in the remark field will cause delays processing your order.
Payments made by Bank Transfers are usually received within 1 to 2 working days.
In some instances this can take longer and is not within our control; a payment may
appear on your statement immediately but take 5 or more working days to appear on
ours. Refunds if necessary are done via the same method and whilst processed
within 1 working day, when they appear on your statement depends the Banks and
not within our control.
CANCELLING AN ORDER
To cancel an order, kindly contact our customer service.
DATA COLLECTED AND END-USES
The Customer has the right to access and correct the personal data, collected by
WinesandSpirits concerning him or her under this agreement. Customers also have
the right to cancel, limit the processing, oppose for legitimate reasons, withdraw
consent (if you had requested this) a right to portability for the personal data that you
have provided (for automated data processing whose legal basis is that of consent or
performance of a contract), as well as the right to determine the guidelines relating to
how your data will be used in the event of death. These rights can be exercised
directly on the website.
HYPERLINKS
Links to other websites are provided for your convenience. We do not endorse or
approve these websites or their operators and you download, browse and use such
websites at your own risk and without any liability on our part.
VARIATION
We may amend, modify, update or discontinue the operation of this website or any
content published on it at any time without prior notice to you. We may also amend
these terms from time to time.
GOVERNING LAW AND INTERPRETATION
If any provision of these terms is held to be void, voidable, illegal or otherwise
unenforceable, this shall not affect the validity, legality and enforceability of the
remaining provisions of these terms.
These terms and conditions shall be governed by and construed in accordance with
the laws of Mauritius.
Privacy Policy
Winesandspirits.mu (Winesandspirits,’we’,’us’, ‘our’) are committed to protecting
and respecting your personal data privacy and complying with data protection
principles and provisions under applicable laws.
We may collect, process, use and disclose your information when you use this
website www. Winesandspirits.mu as described in this Privacy Policy.’You’ and ‘your’;
when used in this Privacy Policy includes any person who accesses this Website or
use the Services.
This Privacy Policy sets out the basis and terms upon which Winesandspirits
collects, processes, uses and/or discloses your information that is obtained from you
when you access this Website and/or use the Services. Such information may
include personal information relating to or linked to a specific individual such as
name, residential address, telephone number and email address or any such
information we have requested and you have provided through this Website
(‘Personal Information’).
Please read this Privacy Policy carefully.
Scope of Terms
- Winesandspirits reserves the right to update, amend or modify the terms of
this Privacy Policy or any part of it without prior notice, and your continued
access of this Website or use of the Services signifies your acceptance of the
updated, amended or modified Privacy Policy, unless if the changes reduce
your rights in which case we will ask for your consent. If you do not agree to
all the terms and conditions in this Privacy Policy and/or any subsequent
updates, amendments or modifications thereto, you must stop accessing or
otherwise using this Website and the Services. - Accordingly, please visit this page if you wish to access and view the current
version of this Privacy Policy.
Collection of Information
- We may collect Personal Information about you that you provide to us while
using this Website and information about how you use this Website including
when you open your user account (‘User Account’), visit this Website or make
purchases for any intended product or Service. - 1) Opening Your User Account When you open with us a User Account or
amend any information of your User Account, we may collect your Personal
Information, such as your name, email address, username, password and
telephone number. - 2) Making Purchases:
(a) When you visit this Website, make purchases for any intended products or
service, we may collect and process certain information (which may contain your
Personal Information or may contain non-personally identifiable information but
nevertheless linked to your Personal Information) including but not limited to those
set out below: Copies of correspondence (whether by e-mail, instant or personal
messaging or otherwise) between you and us;
(c) Feedback on and responses to surveys conducted by Winesandspirits relating to
the Services and newsletters which may be published, circulated or distributed by
Winesandspirits;
(d) Information automatically collected and stored in our server or the server of our
third party services provider by using or accessing to this Website (including the log-
in name and password for your User Account, your computers Internet Protocol (IP)
address, browser type, browser information, pages visited, previous or subsequent
sites visited).
- 3) For your payment safety and to avoid misuse of your credit card
information, Winesandspirits may ask for your credit card details and a copy
of a government issued ID to verify your purchase after payment is complete.
Storage of Information
The Personal Information and other data we collect from you may be transferred to,
processed, and stored in our servers or the servers of our third party services
providers. Your Personal Information will be stored as long as is necessary to fulfil
any of the purposes described in this Privacy Policy, or to comply with any
contractual or legal requirement.
Winesandspirits will use reasonable endeavours to maintain appropriate physical,
electronic and organisational procedures to ensure that your Personal Information
and other data is treated securely and in accordance with this Privacy Policy, and to
protect such data against unauthorized access or unauthorized alteration, disclosure
or destruction of data.
Once we have received your information, we will use strict procedures and security
features to try to prevent unauthorized access. Winesandspirits does not give any
representation, warranty or undertaking that the Personal Information you provide to
us will be secure at all times, and to the extent Winesandspirits has fulfilled its
obligations under no circumstances shall Winesandspirits be responsible for any
losses, damages, costs and expenses which you may suffer or incur arising from
unauthorised access to or use of your Personal Information.
We lawfully collect all data in accordance with the Data Protection Act 2004.
Winesandspirits.mu will solely collect and use your data. We commit that your data
will not be shared with any third parties; unless passing on your details is necessary
to ensure the products you ordered get to you or the intended recipient. If you
register for it and then want to unregister, then you can contact our Customer
Service. For any further queries in relation to Data Protection, please contact our
Customer Service on +230 406 2100.
All payment transactions carried out by us or our chosen third-party provider of
payment processing services will be encrypted using online encryption technology.
You are responsible for keeping your chosen password confidential and not to share
your password with any third party.
Usage of Information
Winesandspirits will not sell or rent your Personal Information to third parties.
Winesandspirits will use Personal Information and other data collected through this
Website or when making purchases to create your User Account, to provide you with
the Services, to continually improve this Website and the Services, and to contact
you in relation to the Services. Improving this Website and the Service implies that
we use your Personal Information or such other data to achieve faster purchase
requests, better customer support and to provide you with timely notice of new
products, Services and special offers.
From time to time, we may also make use of your Personal Information to contact
you for feedback on your use of this Website, to assist us in improving this Website,
or to offer special savings or promotions to you, where you have indicated your
consent to receiving such communications. If you would prefer not to receive notices
of special savings or promotions, you may simply opt-out from receiving them by
replying to us through the hyperlink provided in these notices.
We process the Personal Information collected in as far as necessary for
performance of the contract with you, for example when you purchase a product via
the Website. Besides, we process the other Personal Information collected on the
basis of our legitimate interests, which are the further improvement of the Service
and for direct marketing purposes.
Disclosure of Information
We may from time to time share and disclose your Personal Information and other
data to third parties. The circumstances under which such sharing and disclosure will
take place may include without limitation, the following:
- 1) To successfully process and complete your credit application.
- 2) To our third party service providers (including Google Analytics), which we
engage amongst others for the performance of certain services on our behalf,
such as web hosting services, data analysis, marketing, market research, and
to otherwise provide you with customer service. - 3) If and to the extent required by any applicable law, order of court or
requests by any governmental authority to make such disclosure. - 4) Besides, in case of a corporate transaction, in connection with the sale,
merger, acquisition, or other corporate reorganization or restructuring of our
corporation, your Personal Information may be disclosed, shared or
transferred to the new controlling entity or its authorised third party for
carrying on our business. - 7) To our advisors, agencies or other parties concerned in order to protect the
rights and property of Winesandspirits. - 8) In any other case, to any third parties with your prior written consent (and in
which case we will make it possible for you to withdraw your consent as easily
as it was to provide consent).
There may be links present on this Website which could result in you leaving this
Websites and/or being taken to other third party websites. You should note that any
Personal Information that you provide to these third party websites are not subject to
this Privacy Policy, and Winesandspirits is not liable for any losses, damages, costs
or expenses which you may suffer or incur in connection with you providing or
making available Personal Information or other data to such third party websites.
Cookies
When you visit this Website, information may be stored on your computer in the form
of a cookie. Enabling cookies on this Website will allow this Website to function
properly. Conversely, if you disable cookies on this Website, you may not be able to
experience the full functionality of this Website. By visiting this Website without
changing your settings, you agree to receive all cookies and other data collection
tools; however, if you do not accept the use of these cookies, you can change your
cookie settings at any time. You may at all times access, correct or erase your
Personal Information through this Website via the user portal, under “My Account”.
Alternatively, you may make your data access, correction or erasure request by
sending your request by email at info@Winesandspirits.com .
Where mandatory under applicable legislation, you may also request restriction of
processing of your Personal Information or object to processing by sending your
request or objection by email at info@Winesandspirits.com. You may also request a
copy of the information that we hold about you by sending your request by email at
info@Winesandspirits.com
When handling a data access or correction request, we have the right to check the
identity of the requester to ensure that he/she is the person entitled to make the data
access or correction request.
Enquiries
If you have any questions about this Privacy Policy, please contact us by email at
info@Winesandspirits.com
Last updated on 11th Nov 2024.